Effective Date: August 29, 2026

Middle Tennessee Home Repair (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request a quote, schedule service, communicate with us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
Service or property address
Billing information
Details about requested repairs or services
Photos or other information you provide regarding your property or project
Appointment and service history
Communications between you and Middle Tennessee Home Repair

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

How We Use Your Information

We may use your information to:

Schedule and provide home repair, handyman, appliance repair, and property maintenance services
Prepare estimates, quotes, invoices, and service records
Communicate about appointments, scheduling, technicians, estimates, and completed work
Respond to questions and customer service requests
Process payments and maintain business records
Send appointment confirmations and service reminders
Follow up regarding services you requested or received
Improve our website, services, and customer experience
Prevent fraud or misuse of our services
Comply with applicable legal and regulatory requirements

Text Messages and Phone Communications

If you provide your telephone number, we may use it to communicate with you regarding service requests, appointments, estimates, invoices, technician arrival information, and other service-related matters.

If you separately consent to receive promotional or marketing text messages, you may opt out at any time by replying STOP. Message and data rates may apply.

Mobile information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service.

Consent to receive marketing text messages is not a condition of purchasing our services.

How We Share Information

Middle Tennessee Home Repair does not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business, such as scheduling and customer-management platforms, payment processors, communications providers, website providers, accounting services, and other vendors that assist us in providing services to our customers.

Information may also be disclosed when required by law, legal process, or when reasonably necessary to protect our company, customers, employees, or others.

Payment Information

Payments may be processed through third-party payment providers. We may not directly store complete credit or debit card information. Payment information handled by third-party providers is subject to their applicable security and privacy practices.

Cookies and Website Technologies

Our website or the services used to operate it may use cookies and similar technologies to improve website functionality, understand website traffic, and enhance the customer experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Data Security

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.

Data Retention

We may retain customer and service information for as long as reasonably necessary to provide services, maintain business and warranty records, resolve disputes, satisfy accounting requirements, and comply with legal obligations.

Third-Party Services

Our website and business operations may use third-party platforms for functions such as scheduling, customer management, communications, payments, analytics, and other business services.

Those providers may process information according to their own privacy policies and applicable agreements with Middle Tennessee Home Repair.

Your Privacy Choices

You may contact us to request that we update or correct certain personal information we maintain about you.

You may also request that we stop sending promotional communications. Service-related communications concerning active appointments, estimates, invoices, or customer accounts may still be sent when necessary.

Children's Privacy

Our services are intended for homeowners, property managers, businesses, and other adults seeking repair and maintenance services. We do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, or legal requirements.

When changes are made, the updated policy will be posted on our website with a revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Middle Tennessee Home Repair

Lebanon, Tennessee

Phone: 615-502-5003

Website: www.middletennesseehomerepair.com

Building Relationships. Delivering Results.

","TEXT_IMAGE_NONE","label","link","image",{"_225":226,"_227":228,"_67":229},"url","https://d13cw1lxlociqy.cloudfront.net/80qvvwzp9e0d4g890uikx9osgw7k","altText","Uploaded image","WebsiteCustomImage","BannerSection","Your privacy matters to us. Learn how Middle Tennessee Home Repair collects, uses, and protects your information.","NzkyMzYwNg==","BANNER_CENTERED",[],"isPreview",false,{"_15":240,"_17":18,"_19":20,"_21":22,"_23":241,"_25":26,"_27":242,"_29":243,"_31":32},"siteName","middletennesseehomerepair",{"_190":191,"_192":193},[189],{"_56":177,"_178":287,"_67":180},[244,245,246,247,248,249,250,251,252,253,254,255,256,257,258,259,260,261,262,263,264,265,266],{"_56":174,"_58":165,"_60":175,"_11":176,"_63":-5,"_65":-5,"_67":68},{"_56":169,"_58":170,"_60":171,"_11":172,"_63":64,"_65":286,"_67":68},{"_56":164,"_58":165,"_60":166,"_11":167,"_63":64,"_65":285,"_67":68},{"_56":160,"_58":105,"_60":161,"_11":162,"_63":163,"_65":-5,"_67":68},{"_56":157,"_58":105,"_60":158,"_11":12,"_63":159,"_65":-5,"_67":68},{"_56":152,"_58":153,"_60":154,"_11":155,"_63":64,"_65":284,"_67":68},{"_56":147,"_58":148,"_60":149,"_11":150,"_63":64,"_65":283,"_67":68},{"_56":142,"_58":143,"_60":144,"_11":145,"_63":64,"_65":282,"_67":68},{"_56":137,"_58":138,"_60":139,"_11":140,"_63":64,"_65":281,"_67":68},{"_56":132,"_58":133,"_60":134,"_11":135,"_63":64,"_65":280,"_67":68},{"_56":127,"_58":128,"_60":129,"_11":130,"_63":64,"_65":279,"_67":68},{"_56":123,"_58":110,"_60":124,"_11":125,"_63":64,"_65":278,"_67":68},{"_56":118,"_58":119,"_60":120,"_11":121,"_63":64,"_65":277,"_67":68},{"_56":114,"_58":71,"_60":115,"_11":116,"_63":64,"_65":276,"_67":68},{"_56":109,"_58":110,"_60":111,"_11":112,"_63":64,"_65":275,"_67":68},{"_56":104,"_58":105,"_60":106,"_11":107,"_63":64,"_65":274,"_67":68},{"_56":99,"_58":100,"_60":101,"_11":102,"_63":64,"_65":273,"_67":68},{"_56":94,"_58":95,"_60":96,"_11":97,"_63":64,"_65":272,"_67":68},{"_56":89,"_58":90,"_60":91,"_11":92,"_63":64,"_65":271,"_67":68},{"_56":84,"_58":85,"_60":86,"_11":87,"_63":64,"_65":270,"_67":68},{"_56":79,"_58":80,"_60":81,"_11":82,"_63":64,"_65":269,"_67":68},{"_56":74,"_58":75,"_60":76,"_11":77,"_63":64,"_65":268,"_67":68},{"_56":57,"_58":59,"_60":61,"_11":62,"_63":64,"_65":267,"_67":68},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},{"_69":70,"_58":71,"_56":72,"_67":73},[288],{"_67":182,"_183":184,"_60":185,"_186":187,"_188":20}]

Privacy policy

Your privacy matters to us. Learn how Middle Tennessee Home Repair collects, uses, and protects your information.

About us